Coldwell Banker Bain and Coldwell Banker Barbara Sue Seal Properties thank you for visiting our websites. We are committed to respecting your personal information, and this Privacy Policy is provided to clarify how we collect and use the information you provide us. Please understand that by using our websites and the other services we make available to you, you are agreeing with the terms of this Privacy Policy. If you have any questions, comments or concerns, please contact us as indicated below.
This Privacy Policy applies to the websites for Coldwell Banker Bain (www.cbbain.com) and Coldwell Banker Barbara Sue Seal Properties (www.cbseal.com). It also applies to all real estate services made available for your use, and to services offered through affiliated companies with which we, directly or indirectly, share common or partial ownership or have a contract and relationship. Examples include residential real estate brokerage services, Concierge home-related service referrals, title/escrow insurance, and mortgage lending.
If you use our websites or other real estate services, we may collect personal information from you (such as name, contact information and, depending on the service involved, more extensive financial/credit history information). This information is only collected from you on a voluntary basis (you are the one who decides whether to supply it or not). This information allows you to access and fully utilize our website features (such as the “My Searches” and “My Favorites” functions), to assign a sales associate to assist you, and to access other services we make available. We may also use your contact information to contact you by email or telephone to confirm your satisfaction with our services or to provide additional information about other services available.
As outlined below, we may also collect unique usage information related to your use of our websites. This information may be linked to your personal information, and is collected to allow us to provide you with the information you have requested or have asked to have stored, to help us understand how our customers use our websites, to assist us in planning new features and services, and to allow us to better respond to your needs and interests.
We do NOT sell, rent, or otherwise provide access to your personal information to any third parties, with the following limited exceptions:
- When we employ business affiliates and/or agents to provide services on our behalf. In such cases, your personal information will continue to remain confidential.
- If we, in good faith, are required to disclose it to comply with legal processes, or we need to do so to protect your, our or the public’s rights or property interests.
- If our company is involved in a business transfer with a third party. In such circumstances, the surviving entity will be responsible for this Privacy Policy and the personal information collected from you.
- When we are partnered with third parties, to which we may also include links in our products or websites. We are not responsible for such third parties’ privacy practices or content, and we recommend that you review their privacy policies in order to understand their privacy and information collection practices.
We respect your rights to privacy and abide by the following standards. Prior to making a sales call to a residential or cellular telephone number, we first check a phone number for inclusion on our company’s specified Do Not Call (DNC) Lists. Unless there is an exception for written consent, an established business relationship or a personal relationship, we shall not call you if you should appear on the DNC Lists. All Company Specified DNC requests shall be honored for 5 years. We reserve the right to contact you between 8 am and before 9 pm (your local time).
To permit your efficient use of our websites, we use cookies (small files stored in your computer—not tasty dessert treats), which let us know when and how you accessed our websites, and let us know that you are a prior customer (so that you will not have to re-enter all of the information you previously provided to us every time you access the sites).
Periodically, we may send emails or place telephone calls to our customers or website visitors to provide news, special offers and other information relating to services that are available to them through us. You may unsubscribe to these communications by contacting us as indicated below, or by clicking on the link provided at the bottom of our emails to you.
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our website features, and we will not be able to make our services fully available to you (e.g., you will not be able to create a “My Favorites” cache, and will not be able to obtain title insurance or mortgage services).
If you wish to review, update or delete any personal information that we have collected about you, please login to My Home Planner or contact us as indicated below.
We may periodically update our Privacy Policy. Please understand that it is your responsibility to review this Privacy Policy frequently to remain informed about any changes to it, which will always be available for your review on our websites.
While we strive for error-free performance, we cannot always catch an unintended privacy issue. As a result, we encourage your questions and comments about privacy concerns, about this Privacy Policy, and about our websites and other services. Please direct them and any exchange requests to us at:
| Coldwell Banker Bain |
Coldwell Banker Barbara Sue Seal Properties |
| Email: |
Privacy@cbbain.com |
Email: |
Privacy@cbseal.com |
| Mail: |
ATTN: Privacy Policy Administrator |
Mail: |
ATTN: Privacy Policy Administrator |
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12721 Bell-Red Road, Ste 1 |
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7420 SW Bridgeport Road, Ste 101 |
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Bellevue, WA 98005 |
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Portland, OR 97224 |